Refund policy

We get it — sometimes chaos happens. If your gear shows up busted, misprinted, or the wrong size, we’ll make it right. No drama, no corporate nonsense.

Here’s how we roll:

30‑Day Window

You’ve got 30 days from delivery to hit us up. After that, the chaos gods take over and we can’t promise anything.

Condition

Returns must be:

• Unworn

• Unwashed

• Not covered in sweat, sunscreen, or pickleball court dust

• Basically: something we can hand to another human without apologizing

Proof of Chaos

Send a quick photo to support@picklebrainz.com so we can see what went sideways. This protects us from scammers and helps us fix real issues fast.

Shipping

• You cover return shipping (small brand life)

• We cover shipping on exchanges because we’re not monsters

Defects & Damage

If your item arrives messed up, misprinted, or mangled by the mail gremlins, we replace it free. No questions, no hoops.

Exchanges

Wrong size? Wrong vibe? We’ll swap it out as long as it’s still in new condition.

Refunds

Once your return hits our hands and passes the “not gross” test, we’ll refund you back to your original payment method.